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For assistance with terms, points, redemptions, or any aspect of the Hancock Whitney Points Plus Rewards program, just give our Customer Service Center a call. We’re standing by to answer your questions from 9 a.m. to 9 p.m. EST Monday through Friday, and from 9 a.m. to 8 p.m. EST on Saturday and Sunday. Call 1.888.331.1057 and we’ll be happy to help.